The Richmond Hill Community Food Bank is an independently run, non-profit, non-government agency, founded to provide temporary emergency food assistance to those in need. Our strength is found in the generous support of the citizens of Richmond Hill and Thornhill, as well as  community and faith-based groups, corporate supporters, and our volunteers. Working together, we can make a difference.

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CODE OF CONDUCT AND ZERO TOLERANCE POLICY
At Richmond Hill Community Food Bank, we are committed to providing a safe, respectful and supportive environment for everyone involved, including our staff, volunteers and clients.

We have a zero tolerance policy for any form of abuse, harassment or disrespectful behaviour directed towards our staff or volunteers. This includes, but is not limited to:
verbal abuse or offensive language; threatening behaviour or intimidation; physical aggression or assault; discrimination or harassment of any kind.
Such behaviour will not be tolerated under any circumstances. If a client engages in abusive conduct, Richmond Hill Community Food Bank reserves the right to take immediate action, which may include suspension or termination of services.
Our staff and volunteers are here to help, and they deserve to be treated with dignity and respect at all times. We ask for your co-operation in maintaining a safe and respectful environment for everyone. Thank you for your understanding and support.
 

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